This place was great. We got to park right outside our room, the staff was so helpful and friendly, comfortable bed, great shower pressure, table for eating in the room, and a lot of space to bring in our road trip supplies. The dog area is the best I’ve seen at a hotel. Almost completely enclosed and well kept. Our dog loved it and being the central place for dogs staying there meant he got to meet other dogs. I’ve attached pictures. But the most impressive thing was that they really don’t have to try this hard for business with Wall being so small and the city to service Badlands National Park but yet they still work hard to make it a great place to stay which made me like the place even more.
Audrey
2024年9月
We booked a family unit at the hotel and we were very happy with it: the unit was essentially a small apartment with two rooms, a kitchenette, and a bathroom. With three queensize beds, it was very comfortable for us as a family of four. From the hotel, you can easily walk to the attractions in Wall - everything is essentially within max. 7 minutes walking distance. Even though the hotel was fully booked, it was quiet and well managed.
Claudia
2024年8月
We (wife and I) found the staff more friendly, professional, efficient and very 'with it' as compared to other motel/hotels we've stayed at. The room was cleaner and better maintained as compared to the competition as well. During breakfast, a staff member actually paused at our table to ask how our stay was going. In my haste in departing I left an item in my room. The staff (including the owner) really went the second mile to locate it and ship it to me. Anytime I'm in the area, I'll lodge at the Best Western Plains Motel.
Gregory
2024年7月
It’s obvious this family takes pride and care in this business. The staff is friendly and genuine. My expectations were exceeded for this location. Breakfast was good.
Diane
2024年3月
Location, 2 pools, friendly staff. Comfortable beds. Clean. Location is perfect to see Badlands, starting from either the West -or- the East entrance.
Kathryn
2024年8月
Staff was amazing, very friendly. Felt like family. It snowed unexpectedly about 5 inches overnight and several of the staff were out shoveling at 5am! They even shoveled between each of the cars as a walking path. They also provided brooms to clean cars the off. Breakfast was really good. Provided great advice about the Badlands park. We had the family suite, 2 adults 3 teenagers and it was very comfortable. Beds and pillows were comfortable. We would definitely stay there again. Highly recommended.
Scott
2024年4月
Great location for getting out to the Badlands and seeing Wall Drug. Comfortable bed and linens. Good breakfast and very pleasant staff at checkin and at breakfast. Quiet place! My only critique is that the fan in the room was either all on or all off but perhaps that’s normal. We slept on the far bed to avoid having air blowing on us. The whole stay was more expensive than I expected but those are the prices for a good, clean motel near a national Park. I would definitely stay there again. Thx!
Brenda
2024年5月
Customer service provided by Ren upon check-in was excellent!!! We were given a room on the 2nd floor and my husband felt too tired to be able to carry luggage up the stairs. I went back to the desk and Ren was able to get a room on the first floor for us!!! So appreciated!!! She was courteous and very gracious!! Ren did not make me feel like I was a bother and was very happy to be able to help us!!! I hope she is rewarded for her outstanding service to customers!!!
Melissa
2024年7月
The hot tub was lovely. The pool looked nice, though it was a cold night so we didn't get in it. Breakfast was great - with hot biscuits and gravy, eggs, and pancakes, plus a good selection of yogurt, pastries, toast, and drinks. Check-in and check-out went smoothly. Oh yes, and the room shower was nicer than lots of hotels - big and bright and didn't feel sad.
Kenneth
2023年4月
Easy to find, good location with plenty of parking. It was walking distance or a very short drive to shops and restaurants. The room was on the small side for an American motel, but the bed was comfortable and clean. The staff were friendly, especially David at breakfast. It was more expensive than similar places that we stayed in, but I guess that was because of the good location.
Nicola
2024年7月